▸ LEGAL / CONTACT
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Questions about your account, a transaction, or these policies? Email our support team.
Support: fans & creators
hello@fannote.io
Account help, payments, refunds, and anything about how FanNote works. Typical reply within one business day.
~1 day
avg. reply time
18+
to use FanNote
Delaware, USA
governing law
BEFORE YOU EMAIL
Common questions
Refunds
How do refunds work? →
When a question goes unanswered within the response window.
Privacy
How is my data used? →
What we collect and how we protect it.
Refunds
What is the response window? →
Each creator designates how long they have to reply.
Terms
How do payments & payouts work? →
Charges, creator payouts, and fees.
Terms
Who can use FanNote? →
You must be 18 or older to ask or answer.
Privacy
How do I close my account? →
Manage, export, or delete your information.